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Connecting brands
with customers

We deliver personalised customer experiences at scale

The days of lasting product advantage have gone. There’s only one thing that’ll truly make your business stand out (outside of cutting-edge innovation). And that’s the way you engage with, listen to, and treat your prospects from their first touchpoint to the last.

We help businesses get it right, and at scale. We connect leading brands in tech, financial services, professional services and automotive to the people that matter most to them.

And we do it with empathy, conviction, and the tech that lands your message in front of the right people.

The goal: a data-driven single-customer view throughout the buyer journey, from discovery to renewal so we can achieve unique, relevant, and hyper-personalised moments across channels, devices and platforms.

The CX pathway

This is how we view the customer journey: continuous and complete.

We take the growth of existing customers as personally as winning new customers. We believe the better we get at mapping the true moments that matter on the customer journey, the better we get at impacting bottom-line performance.

It all starts with great people and at The Croc every individual lives and breathes CX. Experts in data, strategy, technology, and creativity we are in the business of creating unique, hyper-personalised experiences capable of building actual relationships.

Learn more about our CX services

The UK’s first B2B Adobe Experience Cloud Partner

  • Brand: We build beautiful, strategic experiences powered by Adobe Experience Cloud, providing brand messaging, visual identity, UI/UX, customer experience design, and campaign strategy services.
  • Data:  We personalise your cross-channel experiences and boost performance with the decisioning power of the Adobe Experience Cloud.
  • Technology:  We power your experiences with the right integration of Adobe Experience Cloud solutions, providing custom implementations and integration services.

AFFINITA GLOBAL INDEPENDENT AGENCY NETWORK

The Crocodile is a founding member of Affinità, an exclusive network of independent agencies across Europe, hand-picked for their energy, expertise and effectiveness in driving conversations at a local level.

Learn more

EXPLORE OUR INTEGRATED MARKETING SERVICES

Digital

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Content

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Social

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Media

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RESULTS THAT WIN RECOGNITION

Best B2B Lead Generation and Nurture

for Standard Life

B2B Marketing Awards 2016 - WINNER

Best use of Social Media

for Standard Life

B2B Marketing Awards 2015 - Highly Commended

Most Commercially Successful Campaign

for Access Group

Best B2B Social Media Campaign

for Standard Life

The Drum Social Buzz Awards - 2015 Winner

Best B2B Sector Social Media Strategy

for Nectar Business

The Drum Content Awards - 2015 Commendation

Best B2B Sector Social Media Strategy

for Equinix

Meet the team

Jason Talbot

Managing Director

Adam Wooff

Adam Wooff

Founder and CEO

Chris Tongeman

Chris Tongeman

Executive Creative Director

Robyn Pierce

Robyn Pierce

Head of Social

Simon Hurrell

Head of Digital

Ros Gray

Content Director

Matt Garisch

Head of Customer Engagement

Anne-Sophie Lindsay

Media Services Director

Oliver Budworth

Oliver Budworth

Head of Strategy

Natasha Keith

Natasha Keith

Client Strategist

Jonathan Evans

Jonathan Evans

Head of Client Experience

Lotte Wilkinson

Account Director

Shara Jamani

Account Manager

Michael Gordon

Michael Gordon

Senior Designer

Holly Cuthbert

Event Executive

Suzanna Hudson

Suzanna Hudson

Senior Designer

Paul Wright

Paul Wright

Head of Media and Technology

Otto

Otto

Office doggo

Shimpei Okumura

Digital Art Director

Simon Driscoll

Simon Driscoll

Head of Operations

Elena van Doorn

Account Manager

Nick Watmough

Creative Director

Nina Klausen

Paid Media Manager

Kade Main

Junior UX designer

Benji Huggins

Full Stack Developer

Greg Edwin

Finance Manager

Polly Jacobs

Midweight Copywriter

Elliot Cromwell

Senior Developer

Magdalena Wilfort

Digital Manager

Avril Grieves

Account Director

Andy Sayward

Frontend Developer

Alex Barnicoat

Paid Media Manager

Toyin Rodwell

Studio Manager

Cameron Williams

Junior Copywriter

Aminah Cohen-Shah

Account Manager

Connor Dyer

Junior Digital Designer

Amy Fletcher

Accounts Assistant

Elliott Gee

Video Editor

Peter Berg

Senior Copywriter

Lydia Summers

Account Executive

Tom Rabin

Social Media Account Director

The Crocodile
The Lux Building
2-4 Hoxton Square
London N1 6NU, UK

+ 44 (0)20 7749 4400

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The Crocodile Integrated Marketing Limited

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